Your Contact Details
Formal complaints require minimum contact details to be considered valid by regulators. Address and phone are completely optional.
Privacy Guarantee: This tool is 100% client-side. No information is tracked, leaked, or sent to a server. Your data is stored strictly in your local browser sandbox.
Select Grounds for Concern
Choose the areas representing your findings, observations, or interactions with Jayne's Baby Bank.
Targeted Social Media Intimidation & Doxxing
Concern regarding public shaming, doxxing, or intimidation of local critics, whistleblowers, or vulnerable families on community channels.
Review the supporting evidence before selectingDeceptive Crowdfunding & Brand Infringement
Concern regarding fundraising appeals that may imply an unauthorised connection to established local legacy groups (e.g. Caerphilly Bird Rescue).
Review the supporting evidence before selectingUnverified Professional Accreditations
Concern regarding public representations of official partnerships, municipal accreditations, or charitable status that may not be verified.
Review the supporting evidence before selectingFire Safety Non-Compliance
Concern regarding fire safety enforcement failings, based on Freedom of Information disclosures from South Wales Fire and Rescue Service (FOI ref IG005053).
Review the raw FOI bundle before selectingMisleading Fundraising Imagery
Concern regarding fundraising campaigns supported by third-party images the original creators have publicly confirmed were used without permission, presented as evidence of an animal rescue venue with no verifiable registered form.
Review the supporting evidence before selectingBlank Asset Lock Safeguards
Statutory incorporation documents have entirely blank designated recipient fields for the community Asset Lock, posing capital safety concerns.
Withholding & Restricting Community Supplies
Concern that basic emergency baby supplies (such as nappies or formula) may have been denied or restricted to families on arbitrary grounds. Select this only if you personally witnessed or experienced this.
Your Personal Experience / Other Concerns
Check this to type out your specific direct interactions, dates, or witness accounts.
- Remain objective and avoid strictly emotional language.
- State clear dates, times, and specific actions.
- Reference screenshots, links, or documents if you have them.
Submit Regulatory Report
Your official report is prepared. Choose the target authority below, then send your draft.
Only pick the Charity Commission if the concern relates to a claim of registered charitable status. Only pick the ICO if the concern relates to misuse of personal data. If you selected the Fire Safety concern, South Wales Fire and Rescue Service is usually the right recipient, they are the lead authority already handling this.
Web browsers cannot auto-attach local files directly to your email app. Please manually upload your selected evidence files in your email app before sending:
Frequently Asked Questions
How does this tool handle my personal data?
Your details are entirely safe and private. This utility runs completely in your local browser window. When you complete Step 1, the data is saved in your browser's local storage solely so you can retrieve it later. None of your inputs ever leave your device or touch our servers.
Which agency should I submit my complaint to?
The best destination depends on the type of issue you've faced. Only report to agencies that are actually relevant to your concern, unrelated reports are usually closed without action and can delay genuine ones:
• Office of the CIC Regulator: Corporate governance failures, missing asset protection policies, misuse of community funds, or failure to meet the Community Interest Test.
• Trading Standards: Deceptive advertising or misleading representations about goods, services, or partnerships.
• Charity Commission: Only relevant if the organisation is representing itself as a registered charity when it may not be one.
• Fundraising Regulator: Concerns specifically about how money was solicited from the public.
• ICO: Concerns about personal data being shared, published, or misused without consent.
• South Wales Fire and Rescue Service: Fire safety compliance concerns, they are already the lead enforcement authority on this matter.
• Action Fraud: Deceptive crowdfunding, unauthorised legacy brand hijacking, or fraudulent solicitation of community funds.
Why are my attached evidence files not automatically added to the email?
Web security policies strictly prohibit browsers from automatically attaching local files directly to your email application. The tool registers the filenames inside your complaint text as a cross-reference index. You must manually click your email app's attachment icon (usually a paperclip 📎) and select those files from your device before sending.
Can I submit a complaint anonymously?
The CIC Regulator and Trading Standards typically require full contact details (name, email) to process formal regulatory complaints. If you have extreme safety concerns, you can use our templates as an informational guide and submit evidence using public records anonymously through standard web channels.